| |
MSIS 452
Quality Management
Examines approaches for planning and managing for quality within any organization, and the necessary tools for the analysis of quality problems. The course uses a total quality management framework; topics include statistical quality control concepts and tools, design and implementation of enterprise-wide quality programs, quality assurance for both manufacturing and service organizations, the economics of quality control, continuous process improvement, and employee-customer involvement.
Prerequisites
MSIS 110, MSIS 111 and 60 credits |
|
