Education
Ph.D., London School of Economics
M.Sc., London School of Economics
Areas of Expertise
Information Systems
Background
Information Systems researcher
and professional
Courses Taught
Database Management, Systems
Analysis and Design, Project Management
Research Interests
Information Requirements Analysis,
Organizational Reengineering, Information Systems in the Social
Sector
Selected Publications
Zhang W. and Gutierrez O., “Information Technology
Acceptance in the Social Services Sector Context: An Exploration”,
(2007) Social Work, Vol. 52, No. 3, pp 221-231.
Gutierrez, O. and Friedman D.H., “Managing Project
Expectations in Human Services Information Systems Implementations:
The Case of Homeless Management Information Systems,” The
International Journal of Project Management, Vol. 23, No.
7, 2005, pp. 513-523.
”
The Evolution of Information Systems Use in the Social
Sector: The case of Homeless Management Information Systems”,
in The International Journal of Knowledge,
Culture and Change Management, Vol. 4, 2005, pp. 1567-1576.
Gutierrez
O., “The Impact of Homeless Management Information
System Initiatives on Local Jurisdictions in the United
States: Bridging the Gap between Accountability and Service”,
3rd International Conference on Politics and Information
Systems, Orlando, FL, July, 2005, pp. 49 - 54.
“ A Strategy for the Development of Reusable Learning
Objects in the Boston Area Advanced Technological Educations
Connection”, Issues
in Information Systems, Vol. 4, No. 1, 2003, pp. 143-149.
“Applying Skills Standards
to the Development of Multi-Institution Information technology
Programs”, 4th Conference on Information Technology
Curriculum, Lafayette, IN, October, 2003, pp. 216-221.
“Guidelines and Strategies for Estimating and Controlling
HMIS Costs”, U.S. Department
of Housing and Urban Development,
2002.
“Year – Three IMPACT Project Evaluation”,
Department of Community Planning,
Lake County, IL 2003.
“Progress Assessment of the Massachusetts Trial Court
Computerization Project”, The
Administrative Office of the Trial Court,
December, 2001.
Professional Activities
Project Consultant to U.S. Department
of Housing and Urban Development on a National Technical Assistance
program to assist Continuum of Care communities from around
the country in their efforts to implement Homeless Management
Information Systems.
Co-Principal Investigator in the BATEC project (Boston Area
Advanced Technology Education Connections); a National Science
Foundation project to develop IT education initiatives in
the greater Boston area.
Principal investigator to the evaluation of the IMPACT
(Information Management Partnership and Community Transformation)
project,
Lake County, IL; a U.S. Department of Commerce TOP (Technical
Opportunities Program) grant to assess the usefulness of
kiosk
and internet technology for information & referral
and case management in that community.
Principal consultant to the Massachusetts trial court. Project
assessment of the trial court computerization project.
Consultant with the Greater Boston Manufacturing Partnership
on numerous IT projects addressing medium manufacturers from
the greater Boston area.
Honors
Senior Fellow McCormack Institute
of Public Affairs
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